Symptom
The Administrator account of the Active Directory shows the error message “Access Denied” when running the .js script to receive DataConduIT events. This error occurs only if the user's login name is empty for the account at the Active Directory server.
Resolution
Manually enter the user login name in the “User Login” field for the Active Directory server.
Applies To
OnGuard 7.5 and OnGuard 7.5 Update 1
Additional Information
This usually happens because the Administrator is the default account for the Active Directory server and its fields are auto-populated. This is not the normal situation for other users because those user accounts would be created manually, and their user logon names would be created at that time.
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