Symptom
DLLs fail to register during installation of OnGuard software on a Windows 10 machine.
Resolution
Enable the .NET Framework 3.5 in Control Panel
You can enable the .NET Framework 3.5 through the Windows Control Panel. This option requires an Internet connection.
- Press the Windows key on your keyboard, type "Windows Features" in the search field, and then press [Enter]. The Turn Windows Features dialog opens.
- Select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box, click [OK], and then reboot your computer if prompted to do so.
Note: You do not need to select the child items for Windows Communication Foundation (WCF) HTTP Activation and Windows Communication Foundation (WCF) Non-HTTP Activation unless you require this functionality.
Once completed, attempt a reinstall or repair of OnGuard to verify if there is still a DLL registration issue.
In the event there is no .NET3.5 available in your system:
1.Type cmd in the Run dialog box , open as administrator
2.And enter the following line in the Command Prompt: DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:installationMediaDrive:sourcessxs
And follow all steps as above.
Applies To
Windows 10
OnGuard 7.3
Additional Information
None
