Symptom
During Visitor badge printing or Visitor Sign In with Badge printing, pressing the [OK] or [Sign In] buttons to print does not work.
This is a known issue in 6.0.148 that has a workaround outlined in this article.
1) In System Administration, navigate to Administration > Users > Cardholder Permission Groups and select the Badge sub-tab
2) Enable the Choose alternate printer option found under the Print Badges section.
This is a known issue in 6.0.148 that has a workaround outlined in this article.
Resolution
This workaround requires that the Cardholder Permission Groups be modified for the operator printing visitor badges.1) In System Administration, navigate to Administration > Users > Cardholder Permission Groups and select the Badge sub-tab
2) Enable the Choose alternate printer option found under the Print Badges section.
