Symptom
Occasionally video is lost (which triggers reconnection) or freezes in SkyPoint client.
In wireshark logs, look up the smb and smb2 communication (smb || smb2) to see this error:
In wireshark logs, look up the smb and smb2 communication (smb || smb2) to see this error:
STATUS_OBJECT_NAME_NOT_FOUNDResolution
Since this is a problem with how Windows handles smb2 protocol, the solution is described in a hotfix provided by Microsoft:
http://support.microsoft.com/kb/2628582
http://support.microsoft.com/kb/2628582
Applies To
SkyPoint
