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Symptom
User is unable to add a 1300 ACM reader from Software House. Resolution Make sure there is an active license for adding a third-party ACM reader. On the reader dropdown, you will not see the 1300 ACM reader to add. In...
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The WMITracing.log file contains the events that WMI traces. However, this is a binary file. To see these events in a human-readable format, use the Event Viewer. By default, WMI events are not traced. This procedure describes how to use Even...
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Symptom
Single Sign On is not working. The PC is Windows 10, and is not part of a domain.
Resolution Open a command prompt as an Administrator. Type net user . The default administrator is disabled. Type net user Admini...
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Capture information (puts/gets) sent to the OpenAccess service using NGINX for further troubleshooting. Procedure Steps Edit C:\ProgramData\Lnl\nginx\conf\nginx.conf as follows: Locate the http { section and delete the # sign...
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Symptom One or both of the following errors may occur in System Administration when modifying or deleting system data. "Cannot find server 'servername' in sysservers." "Server 'servername' is not configured for DATA ACCESS." Resolu...
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How to configure elevator control using an LNL-1320 Procedure Steps 1) In System Administration, on the appropriate Access Panels tab, select the check box for Elevator Control to enable this feature. 2) On the Readers tab, select the re...
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Symptom "Unable to access COM port, possibly in use by another application" error is received when attempting to capture a biometric template in System Administration. Resolution - Make sure the COM port is not in use by another applicati...
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Symptom The 3rd Party OPC Server appears offline in Alarm Monitoring due to improper DCOM permissions Resolution Note: This resolution assumes that the 3rd party OPC server is set up properly in System Administration and successfu...
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How to enable macros and command strings on the LNL-CK and OSDP LCD devices Procedure Steps To utilize the display string and designate the macros for command keypads: 1) Make sure the controller (to which the LNL-CK is connected) has the...
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How to assign access levels in a segmented system from multiple segments Procedure Steps In order for users from one segment to assign access levels from another segment, an option in the Segments folder must be enabled. In System Administr...
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