Updated Articles

  1. How to tell if Global is on a VM

    lspci -v   look for: 1 PCI bridge: VMware  VGA compatible controller: VMware SVGA II Adapter (prog-if 00 [VGA contr 
  2. Non-Production License descriptions

    Product Name Non-Production Licensing for OnGuard Access and Video General Information Non-production license :  A software license is issued for purposes other than the system owners productions OnGuard integrated, access...
  3. MobileVerify tab missing from System Permissions Groups

    Symptom The MobileVerify sub-tab is missing from the System Permissions Groups tab. Note: The MobileVerify tab will not be displayed in the System Permissions Group when the value for the Maximum Number of Mobile Verify Workstations (SWG-14...
  4. Error running Database Translator in OnGuard 6.3.249 Language Pack: ''You are not licensed to use the selected target language.''

    Symptom The following error message occurs when attempting to run the Database Translator in an OnGuard 6.3.249 Language Pack: "You are not licensed to use the selected target language. Choose a language you are licensed for before continuing. ...
  5. Find access level removals from Netboxes

    Find API user personid,then: \copy (select p.id, p.text6, p.firstname, p.lastname, s2g.name AS acccesslevel,ptalgh.lastmod FROM person p JOIN s2activity.person_to_accesslevel_group_history ptalgh ON p.id=ptalgh.personid JOIN s2group s2g ON s2g.id=...
  6. What versions of OnGuard are currently supported by LenelS2?

    Question What versions of OnGuard are currently supported by LenelS2? Answer LenelS2 supports the following OnGuard versions: Released Version Release Date Commercial Name Support Ends 8.3.670.139 Apri...
  7. Scheduling A Backup In SQL

    Procedure Steps To back up an SQL Server database on a time schedule for an SQL Server 2017 Express system: 1) Create a folder named SQLBackup in the C:\ drive. 2) Copy the following code, and then start Notepad. Paste the text into Not...
  8. Does a full download need to be completed in an Enterprise system after an upgrade?

    Question Does a full download need to be executed in an Enterprise system after an upgrade?  Answer • Upgrades from pre-6.0 to 6.0 or later require a full download after the upgrade (due to the list builder re-ID changes in 6.0). • Upgr...
  9. Where is the OnGuard 8.3 Hardware Guide?

    Symptom The Hardware Guide that ships with OnGuard 8.3 lists OnGuard 8.2 in the copyright section. Resolution While OnGuard 8.3 release has been successfully tested at UL Solutions with X-Series controllers, testing of the M-S...
  10. Red X during configuration for Reports and Dashboards while using Setup Assistant

    Symptom A red cross (Failure) is displayed in Setup Assistant during OnGuard installation for ‘OnGuard Reports and Dashboard Database’ and ‘OnGuard Reports and Dashboard’ steps Resolution This error is caused due to the follow...