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Last Updated: 04/25/2025
in NetBox Ecosystem Global
To Send Global Data to the NC: ============================ curl http://localhost/global/synchro/control/refresh/VMB70000001D96D827 To send NC data to Global: ================================== curl http://localhost/nbws/synchro/contro...
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Symptom When attempting to change the hostname on a controller or NVR, the following error message appears: --------------------------- FCWnx --------------------------- All controllers in the line must be offline before chang...
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Symptom The SecurePerfectHistory database is not archiving. Resolution Manually Archive Secure Perfect History database (KB article 3234). Backup Secure Perfect and Secure Perfect Archive databases. Run CreateDB. Restor SecurePerfe...
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Enabling HTTP Activation Procedure Steps In order to view cameras in FCWnx, you must enable HTTP Activation: On the workstation, open the Control Panel and select Programs and Features . Select Turn Windows Features On or Off . Expand...
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Symptom Customers have noticed an increase in the rate of failure to update via the Flash Process with R124 firmware and higher. This process change will impact upgrading PXNplus/DirecDoor/ACUXLplus controllers to R124 firmware or higher. ...
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Symptom Clients are not releasing their client license after users log out of FCWnx. Resolution
Enable Auto shut off for all clients. Open Administration . Open the Client form . Search for the desired client and uncheck t...
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Manual Recovery of an Informix Database on a Redundant Picture Perfect Server That Will Not Startup As Backup Procedure Steps Note: Prior to executing these procedures: Contact local Database Administrator and local IT and co...
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Procedure To Drop and Reload a Picture Perfect Database on AIX, Linux Systems. Procedure Steps WARNING: ALL DATA WILL BE LOST !!! Make Sure that you have a database backup made and verified, to be used to reload to the system. ...
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How to test a matrix switcher using HyperTerminal Procedure Steps Before conducting this test, the OnGuard system should be fully configured with the matrix switcher connected. The LS Communications Server should be running, and Alarm Monit...
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Symptom The PTZ controls for an Axis PTZ camera work on the camera or video server web page, and the PTZ controls appear in OnGuard. However, the user cannot actually control the Axis PTZ camera. Resolution On the Axis PTZ camera or video ...
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