Unable To Add Badges In A Global System

Symptom

A Region ID error occurs in the BadgeAccessTable when adding a credential in a global system where the ID of the global server is not set to 1 in the Region table.

Resolution

  1. Open the BadgeAccessTable.
  2. Set the default region ID from 1 to the correct number. 
  3. In SQL Management Studio, expand Databases, SecurePerfect, Tables, BadgeAccessTable, and Columns. 
  4. Right-click on CurrentRegionID and select Modify
  5. Update the default value.

Applies To

FCWnx

Additional Information