SIA Receiver reports ''Communications Trouble'' - SIA ''YS'' event when receiving events from NGP panel

Last Modified on 12/16/2021 7:47 pm EST

Symptom

The intrusion receiver reports "Communication Trouble" with SIA event "YS" for all events sent by a NGP panel.

Resolution

Do not set the NGP panel SIA/CID reporting mode to SIA Level 3 reporting. Set it to SIA Level 2 or Contact ID.

Applies To

OnGuard 2010 Technology Update (6.4.500 TU) or later

NGP

Additional Information

None

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