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Glossary
NetBox Ecosystem
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Badging
NetBox
Nodes
Third Party Access
Allegion Schlage
ASSA ABLOY
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General Access
Mercury
Sending Apple Wallet Passes guide
Cumulus
Global
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Mobile Security User
Magic Monitor Remote
Mobile Security Professional
Exacq Mobile
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NetVR
Magic Monitor
Third Party Video
Avigilon
ExacqVision
Milestone
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Salient
Video Insight
General Video
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VRx
How to Access NetBox Ecosystem Documentation
Legacy Products
Return an OnGuard Software License Using LenelS2 Connect Portal
OnGuard Ecosystem
Alarm Monitoring
Before contacting TSG
What preliminary information should be obtained before contacting Technical Support?
Where is the OnGuard 8.3 Hardware Guide?
Browser-Based Applications
Clustering
Database
SQL
Oracle
Encryption used to store OnGuard passwords in database
Violation of Primary Key constraint 'RDRIDX'
Data Collection
How to run the LNLDIAG utility and upload to FTP for use by Technical Support
Enterprise
Hardware
Panels
Wireless Locks
Readers / Biometrics
OSDP and OSDP Secure Channel for Iris ID Readers
LNL-1320-S3B Manual Firmware upgrade
No space available on CP1000D or Fargo inline encoder during DESFire encoding
Printers / Encoders
Series 3 Reader Interface Modules show readers offline with LNL- 8000 Multiplexers
No option to configure settings on LNL-CK reader
LenelS2 hardware part numbers referencing Mercury part numbers
Camera / Scanner
Enabling IE Mode in Microsoft Edge Browser (Chromium-based)
Receivers / Intrusion / NGP
LNL-8000 Port Configuration
Assa Abloy Locks and Request-to-Exit (REX) Events
Using the Wacom Intuos tablet to capture signatures
Honeywell-OnGuard Integration
Install / Upgrade
Cannot receive messages through SMTP server
Integrations
Activate an OnGuard Software License Using LenelS2 Connect Portal
Legacy Products
FCWnx
LDVR / GoVision / SkyPoint
OnGuard 7.5 and older
Other - End Of Life
Picture Perfect
Cluster Configuration for OnGuard 7.4 or earlier
Elevator Translator stops receiving the badge swipes from OnGuard intermittently and it requires restart of communication server to fix the issue
How to Configure HID Mobile Access 2.1 OnGuard 7.3/7.4
How to create LS Certificate Store if missing from Certificates
Front Desk error: Could not sign in visit event. Badge # cannot be assigned to this visitor...
How to configure SSL in Internet Information Services 7 (IIS 7)
License / Dongle
Network / Operating System
OnGuard System Services
Auto Upgrade
Communication Server
DataConduIT
DataExchange
General LS service topics
Global Output
License Server
Linkage Server
Login Driver
Message Broker
OpenAccess
RabbitMQ
Site Publication
Other LS Services
OnGuard Video Products
LNVR
Prism
Milestone
UltraView
Cameras
TruVision
PTZ / Matrix Switcher
Intelligent Video IVS
Magic Monitor
Security
System Administration
Thick Client Applications
Help me Please
BlueDiamond
Hardware
Software
When attempting to issue Mobile Credential or Toolkit inside of Alarm Monitoring "the located assembly's manifest definition does not match the assembly's reference"
BlueDiamond: Https:// forbidden or Network Password Incorrect
Unable to identify BlueDiamond locks through the DirectKey toolkit
Send Mobile Credential invites to Gmail accounts
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OnGuard Ecosystem
System Administration
NGP ''Do not activate Strike on Rex'' check box does not work
Last Modified on 12/23/2021 2:03 pm EST
Symptom
The Rex input still has the strike open even when the "Do Not Activate on REX" check box is enabled.
Resolution
You must also enable the "Main Panel Controls REX processing instead of Door Controller" check box.
Applies To
NGP Panel
Additional Information
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