License / Dongle

How to determine the maximum number of simultaneous OnGuard users or the current number of users connected to the system Procedure Steps To determine the number of users who can access OnGuard applications simultaneously or the current numb...

Symptom The following provides instructions to resolve a dongle that is not recognized by OnGuard. This issue may be indicated if you receive the error "Hardware key not found" when viewing your license in License Administration. Contact ...