License Administration does not use C:\Windows\acs.ini when using Citrix XenApp
By default, License Administration loads configuration data from C:\Windows\acs.ini, and Configuration Editor saves changes to this file in this location.
When using OnGuard in a Citrix environment, License Administration creates a second acs.ini file in C:\Users\\Windows. However, Configuration Editor continues to update the acs.ini file located in C:Windows. If changes are made to the acs.ini file in C:\Windows, License Administration will not load these changes because it loads from the acs.ini file in C:\Users\\Windows.
If changes to the acs.ini file are related to the License Server (for example, the license server machine), make sure the changes are made to the acs.ini files in both locations.