How to determine the compatibility for OnGuard versions, components, and firmware

Last Modified on 03/04/2025 2:32 pm EST

How can I determine the current compatibility for OnGuard versions, components, and firmware?

Procedure Steps

The OnGuard Compatibility Guide lists currently supported OnGuard versions, components, and firmware.

To access the OnGuard Compatibility Guide:

Log into the LenelS2 Connect™ portal at connect.lenels2.com.
From the Choose Product or Service drop-down, select OnGuard.
From the Choose Version drop-down, select a supported OnGuard release.
Note: With OnGuard 8.0 and earlier, the Compatibility Charts are available separately.
From the Choose Type of Download drop-down, select Compatibility Charts.

The OnGuard Compatibility Guide covers compatibility for:

Badge printers
Databases
Digital video products
Language packs
Access control hardware
BlueDiamond™ support
Browser clients
Cardholder Self Service
Policies
Visitor Self Service
WATCH
Operating systems
Third-party applications
Third-party capture devices
Third-party encoders
Third-party hardware
Virtualization products

Applies To

All versions of OnGuard

Additional Information

For supported versions of OnGuard, refer to "What versions of OnGuard are currently supported by LenelS2?"

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