Symptom
If upgrading a database from versions of OnGuard earlier than 5.11.216, Database Setup notifies you that it cannot perform the upgrade because the database is too old.
Resolution
- Go to www.partner.lenel.com and then click Downloads.
- Under OnGuard > Select Version > > Software and look for the Legacy Database Setup section, read the Read Me file.
- Download and unzip the 5.11.216 Database Setup file.
- Run the StpDB.exe file, and then run Database Setup again.
Applies To
OnGuard versions earlier than 5.11.216
