Symptom
Compass Destination Entry.
Presenting a badge does nothing at the deck or keypad. There is no prompt for the floors that the user can access.
 
Presenting a badge does nothing at the deck or keypad. There is no prompt for the floors that the user can access.
Granted No Entry appears in Alarm Monitoring.Resolution
- Go to System Administration > Access Control> Readers and Doors > Settings.
 - Select the Assume Door Used checkbox for the reader in question.
 
Applies To
OnGuard (All versions)