Cannot load License Administration when added to Restricted Sites in Internet Explorer

Symptom

If the Web address for the License Administration application is added to the Restricted sites zone in Internet Explorer, attempting to load License Administration displays a blank page. No error message is displayed.

Resolution

This behavior is due to License Administration's use of HTML frames and JavaScript. The default security settings for the Restricted Sites zone disables these features.

To resolve this issue, ensure that the Web address for the License Administration application is added to either the Local intranet or the Trusted sites zone.

Applies To

OnGuard (All versions)

Additional Information

For more information, search the following Microsoft Knowledge Base article:

Any Web sites that users place in the Restricted Sites zone can no longer use frames or IFRAMES