OnGuard 7.5 and older

Problem Overview Visitor Management: A Change in User Permissions Requires Recycling the Application Pool (DE1275) Detailed Description Changes made to permissions are not immediately applied for Visitor Management Host. Recycling the applic...

Problem Overview Visitor Management: Login with the Correct User Name and Password Fails if Access to the System is Disabled (DE1471) Detailed Description When the correct user name and password has been typed in and there is a failure to lo...

Problem Overview A Visitor Management Host User Should Not be Linked with Directory Accounts Associated with Different Cardholders (DE1094) Detailed Description Directory accounts associated with different cardholders should not be linked to...

Problem Overview Visitor Management: Visitors Can Sometimes be Saved Without Filling in All Required Fields (DE393) Detailed Description If a field is required, all users should have permission to view and edit it. When a user does not have ...

Problem Overview Visitor Management: Group Visit Limitation of 75 Visitors (S3592) Detailed Description Group visits are limited to a maximum of 75 invited visitors to ensure reliable performance. Applies To OnGuard 2009 (6.3.249) or lat...

Problem Overview Visitor Management: Limited Support for Group Visits Detailed Description When group visits are scheduled through the Front Desk or Host, they will appear in the System Administration, ID CredentialCenter, or Visitor Managem...

Problem Overview Visitor Management: Advanced Search Results are Based on the Last Entry When Two or More of the Same Search Criteria are Selected (DE1586) Detailed Description When the same search criteria are selected in advanced search, o...

Problem Overview Visitor Management: After Using Basic Search to Find a Visitor, it is Not Possible to Perform the Same Search Again Detailed Description After a search has been performed in Visitor Management Host, the search results must b...

Problem Overview Visitor Management: Searching is Based on the Visitor Last Name Detailed Description Performance has been enhanced by limiting basic searching to the visitor’s last name. Applies To OnGuard 2010 (6.4.500) Additional Inf...

Problem Overview Visitor Management: Supported Date Format (DE385) Detailed Description "Short date, no time" (seen in FormsDesigner) is the only date format supported for date fields in Visitor Management Host. Applies To OnGuard 2010 (...