06/03/2010April Daniels
Problem Overview Windows Server 2008: Enabling Video Export (OG-17701) Detailed Description To allow Windows Server 2008 to export video, complete the following steps: Right-click My Computer and select Manage . Click on Features in the n...
06/02/2010April Daniels
Problem Overview Only TrueType Fonts Are Supported for Badge Printing Detailed Description Badges for Visitor Management should be designed using TrueType fonts. Other fonts may cause an error when previewing or printing the badge. Applies ...
06/02/2010April Daniels
Problem Overview Visitor Management: Minimum Module Width and PDF417 Correction Are Not Supported (S3794) Detailed Description When printing bar codes on badges, the minimum module width and PDF417 correction are not supported. Applies To ...
06/02/2010April Daniels
Problem Overview The Service Trace Viewer Tool is Needed to View the Visitor Management Tracing File Detailed Description Windows Communication Foundation Service Trace Viewer Tool (SvcTraceViewer.exe) should be used to view the Visitor Mana...
06/02/2010April Daniels
Problem Overview Error Messages that Result From Not Having JavaScript Are Not Localized (DE395) Detailed Description Visitor Management requires that JavaScript be enabled in the browser. When it is not, the error message "This application ...
06/02/2010April Daniels
Problem Overview Front Desk or Kiosk Has the Error, "The HTTP Request is Unauthorized with Client Authentication Scheme 'Negotiate'. The Authentication Header Received from the Server Was 'Negotiate,NTLM'." (DE1296) Detailed Description This...
06/02/2010April Daniels
Problem Overview In BadgeDesigner, the Visit Times Indicate that They are UTC When They Are Not (DE1284) Detailed Description The database fields, "Visit Time In UTC" and "Visit Time Out UTC" will be printed in the time zone of the visit. Th...
06/02/2010April Daniels
Problem Overview Visitor Management: A Host and Their Delegate Should be Assigned the Same Segment (DE1192) Detailed Description In a segmented system, the host and the delegate must be in the same segment. If they are on different segments,...
06/02/2010April Daniels
Problem Overview Visitor Management: E-mails Do Not Have the Scheduled Time or Visit Key if the Event Was Created in System Administration, ID CredentialCenter, or Visitor Management (DE1580) Detailed Description When an event has been creat...
06/02/2010April Daniels
Problem Overview Visitor Management: Cardholder Permission to Delete Visits is Required to Remove Visitors from an Event (DE411) Detailed Description When removing invited visitors from a scheduled event, you must have this delete permission...