Symptom
When you add an NGP panel to your system and have the communication server running on a VM image, you can cause the LNL panels to drop offline and the communication service may crash.
Resolution
Add the following line to the ACS.INI, and restart rhw Communication Server and Alarm Monitoring.
[CommunicationServer]
ComPortThreadLoopDelay=5
ComPortThreadLoopDelay=5
Applies To
OnGuard 2010 (6.4.500 TU)
Additional Information
This setting will automatically apply upon installation of OnGuard 6.4.500 Hot Fix 2.
