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Created On: 06/13/2025
in NetBox Ecosystem Global
Upgrade Netbox to 6.2, get replication error in Global because of missing Honeywell VMS type Add missing VMS type to Global server: stage=> INSERT INTO stage_live.vmstype(vmstypeid,name) VALUES(15,'Honeywell'); Error will clear immediately ...
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Created On: 05/13/2025
in NetBox Ecosystem Global
After upgrading to 6.0, Allina could no longer use the API to get people from the Global partition on that Netbox. Fixed by running curl " http://localhost/nbws/properties/setbool? propertyName=s2sys.nbapi.nonlocal&value=true&persist=true " The ...
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Created On: 04/17/2025
in NetBox Ecosystem Global
To Send Global Data to the NC: ============================ curl http://localhost/global/synchro/control/refresh/VMB70000001D96D827 To send NC data to Global: ================================== curl http://localhost/nbws/synchro/contro...
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Created On: 03/17/2025
in NetBox Ecosystem
Overview
How to receive NetBox Hourly Support for Expired SUSP
Procedure Steps
Email the required info below to supportorders@honeywell.com for them to send you an invoice for hourly NetBox support.
Required ...
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Created On: 02/03/2025
in NetBox Ecosystem Global
If /mnt/store2 runs out of space, you will see "out of space" messages in syslog and may get an error trying to save changes. This should be escalated to Fred, but he likes to see what he did the last time. df -h global=> SELECT schemaname, ind...
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Created On: 01/30/2025
in NetBox Ecosystem Global
global=> select count(*), encoded_number FROM personinfo.access_cards GROUP BY 2 having count(*)>1; count | encoded_number -------+---------------- 2 | 166772 2 | 166118 2 | 166123 (3 rows) global=> BEGIN; BEGIN global=> delete from personinf...
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An OnGuard license can now be returned using the following methods:
Online (which requires an Internet connection and uses License Administration)
Text message (SMS)
Phone
LenelS2 Connect Portal (which requires an Internet connect...
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An OnGuard license can now be activated using the following methods:
Online (which requires an Internet connection and uses License Administration)
Text message (SMS)
Phone
LenelS2 Connect Portal (which requires an Internet connec...
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Symptom Example error message from the log files: (Thu Oct 10 2024 12:25:05 (-0800):279) Threadid:[16620] gosEmailAgent::Send: CreateConnection failed, closing the active session. (Thu Oct 10 2024 12:30:38 (-0800):472) Threadid:[14996] gosEma...
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Symptom
The Hardware Guide that ships with OnGuard 8.3 lists OnGuard 8.2 in the copyright section.
Resolution
While OnGuard 8.3 release has been successfully tested at UL Solutions with X-Series controllers, testing of the M-S...