Network / Operating System

OnGuard clients having issues connecting to OnGuard servers running Windows Vista or Windows Server 2008

06/02/2009April Daniels
Symptom OnGuard clients may experience issues when connecting to OnGuard servers In particular, client applications like Alarm Monitoring may raise errors trying to connect. Resolution To resolve the issue, additional TCP ports may need to...

Where can I find a list of supported Microsoft updates?

10/22/2008April Daniels
Question Where can I find a list of supported Microsoft updates? Answer Log into the LenelS2 Connect™ Portal Navigate to the LenelS2 Connect portal at connect.lenels2.com . Enter your Username and Passw...

How to determine if a port is open or blocked using telnet

10/22/2007April Daniels
How to determine if a port is open or blocked using telnet Procedure Steps OnGuard must have certain ports available for use (unblocked) in order to function correctly. Telnet must be available. To enable, locate the Control Panel. Select...