Symptom
When logging into Mobile Monitoring admin you will receive:
Error Contacting the WAAM service.
When logging directly to Web Area Access Manager through the browser it successfully loads using SSL.
Error Contacting the WAAM service.
When logging directly to Web Area Access Manager through the browser it successfully loads using SSL.
Resolution
The following files must be edited to use SSL.
MobileMonitoring.Admin.exe.config
MobilelMonitoring.Service.exe.config
They should look similar to this depending on version:
MobileMonitoring.Admin.exe.config
MobilelMonitoring.Service.exe.config
They should look similar to this depending on version:
Applies To
OnGuard (All versions)
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