Symptom
When trying to sync the Login Driver, you receive a message stating Your database password failed to be changed properly. Please Contact a System Administrator.
Resolution
Check in the registry to see if the Login Driver Location is specified. This is located at the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Lenel HKEY_CURRENT_USER\Software\Lenel
Check in the Lenel folder to see if the string value of LoginDrvLoc_Lenel is created and defined with the host name of the Login Driver.
Applies To
OnGuard (All versions)
