LNVR

 Symptom Unable to open browser-based VideoViewer due to inadequate OnGuard user permissions. Resolution The minimum permissions that must be set in the Users folder in System Administration to enable a user to access the browser-based ...

How to determine the version of DirectX installed Procedure Steps 1) Click the  Start button, then select Run . 2) Type dxdiag and then click [OK]. 3) In the System Information section of the window, v erify that the DirectX version i...

How to assign individual cameras to a Monitor Zone Procedure Steps In System Administration: 1) From the Monitoring  menu, select Monitor Zones . 2) Click [Add] and then type a Name for the monitor zone. 3) From the Select  drop-down, s...

How to configure DCOM settings for digital video Procedure Steps   Be sure to check the client DCOM settings to enable the correct permissions. - Check the available drive space on all drives. - Check that DCOM settings are the same on all co...

How to adjust hardware acceleration Procedure Steps If live or recorded video does not appear as expected, the workstation may need to have hardware acceleration disabled for Alarm Monitoring or VideoViewer. In Alarm Monitoring or VideoViewer:...

Symptom An error message appears when launching live video from a workstation or server: "An interface has too many methods to fire events from." Resolution This error typically occurs if the color quality settings of the client atte...

Symptom Archive/Purge fails due to orphan entries for video events that no longer exist on the recorder. Null entries in the database will cause an error similar to the following: "71 out of 71 video recordings, associated with 'Events', have n...