Error during installation of OnGuard 5.12.110 Hot Fix 1.0.11: ''Error 1310. Error writing to file''

Symptom

One of the following errors might occur during installation of OnGuard 5.12.110 Hot Fix 1.0.11:

  • Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.Web\Lnl_PFx_Forms.js. Verify that you have access to that directory.
  • Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.WebService\Web.config. Verify that you have access to that directory.

Resolution

To resolve the issue, follow these steps:

  1. Right-click on the identified folder (Lnl.OG.Web or Lnl.OG.WebService) and select Properties.
  2. Go to Security tab, and then click [Advanced].
  3. Go to Owner tab, and then click [Edit].
  4. Select my user from the list, and check "Replace owner on subcontainers and objects".
  5. Click [OK] several times to get back to the Security tab.
  6. On the Security tab, click [Edit].
  7. Give the Everyone User "Full control".
  8. Click [OK] several more times, and then click [Retry] on the OnGuard error message. The installation will run successfully.

Applies To

OnGuard 5.12.110 Hot Fix 1.0.11

Additional Information

None