Enterprise

Enterprise: How do I create an Access Level across multiple Regions?   Procedure Steps Create access levels on each region (region 1 everything, region 2 everything, and so on). Replicate up to the master. On master, create an Access G...

Symptom Master server shows a build-up of FAILEDRPC records at the Master when there was no hardware ‘owned’ by the Master. As a result, the records will never be cleaned up.   Resolution Run following query on the Master:   DEL...

Question Are Alarm Acknowledgements replicated on an Enterprise system? Answer Alarm Acknowledgments are not replicated on an Enterprise system. Other User Transactions replicate, but Alarm Acknowledgments do not. This is because doing s...

Symptom The following error occurs when trying to Replicate:   Exception occured while initializing log table events for replication. Unexpected application error. Internal Code: 513000001 Arithmetic overflow error converting IDENTITY to da...

Symptom Badge Deactivate Status in Cardholder Options is greyed out on a Regional Server, even when logged in as SA. Resolution This setting can only be changed from the Master Server on an Enterprise system. Applies To OnGuar...

Problem Overview Enterprise: Referential Integrity Error when Saving Camera Layouts Detailed Description If a camera layout is saved with cameras added from another Regional Server via the Camera Lookup feature, a Referential Integrity error...

Problem Overview Enterprise: Global I/O Restrictions  Detailed Description Global I/O linkages will not work between two Enterprise regions. Global I/O configurations must use the same Linkage Server. Applies To OnGuard (All versions) A...

Problem Overview Anomalies Warning During Database Setup for Indexes that Should Not be Present on Enterprise and Distributed ID Masters (OG-15792) Detailed Description New and upgraded systems that are converted to Enterprise or Distributed...

Question What is meant by dynamic recursive segments in an Enterprise system? Answer Dynamic segments are system maintained segment groups. When new segments are added to the system they are automatically added to the segment group. In t...

 Symptom In an OnGuard Enterprise system, you can add a card format or an access group to a recursive segment. However you may experience problems assigning the card format to a reader or problems assigning access levels to the access group. ...