Alarm Monitoring

How to enable the Select Monitor Zone dialog in Alarm Monitoring Procedure Steps By default, when more than one Monitor Zone is defined in System Administration, a drop-down is presented to the user upon logging in to select the Monitor Zone. B...

Symptom In System Administration, the following steps are performed to point an access panel to use a different Communication Server. 1) From the Access Control menu, select Access Panels . The Access Panels folder is displayed. 2) Select ...

 Symptom When a duress code is entered at a reader, no events appear in the Main Alarm Monitor window in Alarm Monitoring. No events appear regardless of whether the door was used. Resolution In System Administration:   1) From the Moni...

Question What does a badge number of (-1) indicate in Alarm Monitoring? Answer A Badge ID of (-1) often indicates that the value of the badge number read is greater than the number of digits allocated in OnGuard. This can be resolved by inc...