After FCWNX to OnGuard migration, panels are not coming online

Symptom

 
After using the FCWnx to OnGuard Migration too, the panels are not coming online. In addition when examining the lenel error log you begin seeing the following error:
 
SCP NAK for panel xxx, Tag xxx, and Command 118 or Command 119

Resolution


The conversion tool converts the alarm inputs, but leaves the MaskTZ column null. The Mercury protocol has an issue with the NULL value for a timze field and generates the NAK error. In order to correct apply the following query in SQL:

Update alarminput set masktz=0 where masktz=null

Applies To

 
FCWnx to OnGuard migration tool
 

Additional Information

 
This will be fixed in a later iteration in Step 5 of the migration tool in 7.4 and 7.5.