Symptom
DataConduIT will not let you retrieve cardholders after performing a migration from FCWNX. The issue is that the migration script alters the DDFLD table as part of the migration, and sets the wrong value for FLDTYPE (Field Type) for the PERSONID (EMP.ID) field.
Resolution
Execute the following sql statement:
UPDATE [dbo].[DDFLD] SET [FLDTYPE] = 2 WHERE ID = 6 and NAME like 'PERSONID'
Once done, restart the DataConduIT service.
Applies To
OnGuard all versions
Additional Information
Copyright © 2024 Carrier. All rights reserved.
