OnGuard 7.5 and older

Problem Overview Installation Includes Non-essential Sentinel Services  Detailed Description The Sentinel Protection Installer run during the OnGuard installation includes services that are not required. The Sentinel Protection Server, Senti...

Problem Overview License Bits Removed from the OnGuard License Detailed Description The following items will be enabled by default and will no longer require licensing: · E-mail Support · CCTV Support · Guard Tour · Video Verify Support · P...

Product Name Limitations of mirrored system databases for OnGuard systems on NEC ExpressCluster X General Information Lenel only supports the mirroring of system databases with SQL Server 2008 on systems using OnGuard 2009 (6.3.249) or newer...

Problem Overview Badge Design Programming with List Builder Lists Will Not Function in BadgeDesigner After Upgrade from OnGuard 2006 or Earlier (OG-15935) Detailed Description Any badge layout programming configured in BadgeDesigner that use...

Problem Overview Oracle Regions with Many Events May Experience Long Database Setup Run Time Detailed Description During an upgrade of an OnGuard 2008 (6.0) or earlier system running Oracle with millions of events, regions may take a...

Symptom When attempting to inline encode a magnetic card in a Zebra ZXP Series 8 badge printer, there will be no errors or issues with the process, but the card will not be encoded. This is the case even though all configuration for inline magn...

Product Name Strike Follower feature in OnGuard 2010 General Information When using the Strike Follower feature, Reader AUX Output 1 is used by the panel automatically. This prevents the Pre-alarm, Local I/O, and Global I/O from using AUX O...

How to enable verbose logging for Database Setup using the OnGuard Configuration Editor Procedure Steps For versions between OnGuard 6.0.148 To OnGuard 6.6 , perform these steps to enable verbose logging for Database Setup:   Create a text f...

Symptom One of the following errors might occur during installation of OnGuard 5.12.110 Hot Fix 1.0.11: Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.Web\Lnl_PFx_Forms.js. Verify that you have access to that directory. Error...

Symptom When configuring an ODBC connection on any OnGuard system, whether application server or client, you may receive one of the following error messages. "The setup routines for the SQL Server Native Client 10.0 ODBC driver could not be loa...