''License violation. 97697FDC-E7F1-40A1-B767-EBCE557A853C is not licensed for use with Open Access.'' message appears when logging into OnGuard WATCH


  • Symptom
    This error message indicates that the OnGuard license file does not have the Open Access "OnGuard WATCH" feature set to true.

  • Resolution
    Request an updated OnGuard license file.

  • Applies To
    OnGuard WATCH

  • Additional Information