Inputs triggered on the LNL-1340-M2K are not seen in OnGuard

Check the firmware revision of the LNL-1340-M2K.  In Alarm Monitoring, select Options > Display Device Firmware Revisions.  If Alarm Monitoring indicates the device  does not have the current firmware revision, right- click the LNL-1340-M2K and download the firmware.  When the LNL-1340-M2K comes back online with current firmware, test the inputs again.

 

Note: The Lenel Access Control Hardware Compatibility Chart  also identifies the supported firmware revisions for reach compatible version of OnGuard.

Lnl-1340-M2K

OnGuard 7.2 or Newer 

None