There is option to increase timeout count on database connection in ACS.ini file.
Procedure Steps
1. Back up your acs.ini
2. Run notepad as administrator
3. Open acs.ini
3. Open acs.ini
4. Add these settings
[DataBase]
Timeout=600
Applies To
All OnGuard Versions
Additional Information
The default value is 60 seconds. It will increase all database connections on server/client