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Product Name Encoding iCLASS Badges with Multiple Applications General Information When an iCLASS RW400 programmer initializes a non-configured/non-programmed iCLASS badge, it secures the first application area of the badge with the HID si...
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Symptom Network printers cannot be selected when you configure Schedule Report as the action type to be executed by a Global I/O or from Scheduler. In System Administration, complete the following steps in order to reproduce the issue: 1) ...
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Symptom In System Administration, if you modify a zone name and select [OK] the name reverts back to the default name of "Zone: 1". Resolution To resolve the issue you must have the proper permissions. To do this: 1) Navigate to Admini...
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Symptom In System Administration, the Intrusion Mask Group option does not appear in the Group Type drop-down. Resolution Intrusion mask groups can only be added to LNL-2220 and LNL-3300 access panels. You must select one of these ...
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Symptom When attempting to capture a photo for a cardholder, you may encounter the error message: "An error occurred while attempting to automatically crop the cardholder image. Failed to process image. The image dimensions are too small. A m...
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How to configure video event locking for an alarm Procedure Steps Video event locking locks a segment of video when a specified alarm is generated. This prevents the video from deleted when archiving space is limited. To configure video event...
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How to disable the automatic cropping feature in the Multimedia Capture screen in System Administration Procedure Steps You can disable the automatic cropping feature by following these steps:
1) In System Administration, from the Admini...
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Symptom When attempting to execute a scheduled report from Scheduler, either on the scheduled date and time or manually, the report might not generate, and Linkage Server might crash.
Viewing the history of the scheduled action might show ...
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Symptom When a cardholder presents their badge to an HID Edge or EdgePlus reader, you may see an "Invalid Badge" event in Alarm Monitoring even though the displayed cardholder name and badge number are correct. Resolution The card format a...
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Symptom You may encounter an "Unable to load action configuration" error in System Administration when loading the Scheduler. If you click [OK], the Scheduler window opens, but one or more actions may have a description of "Invalid Action." ...
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