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How to configure elevator Day Mode settings in OnGuard Procedure Steps Elevator Day Mode can be thought of as removing the need for badging in order to allow open access to certain floors of a facility during the time periods you specify. Day...
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How to Extend Relay Output Time for Elevator Hardware Procedure Steps In some elevator systems, it is necessary to set the relay output time for a longer period. To configure the relay output time, follow the steps below. 1) In System Admin...
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Symptom "Invalid Access Level" events are displayed in Alarm Monitoring. All reader, card format, and access level configuration is correct in System Administration. Card presentations occur during the scheduled time zone. The access panel ...
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Question How do I configure a door to unlock in the morning, then go to a secure mode (Card and Pin) at night? Answer The easiest way to do this in OnGuard is to configure a timezone/reader mode. In System Administration, complete the fol...
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Question What is archiving and how does it work? Answer Archiving is a way to keep your database from increasing in size and consuming too many resources on the database server.
Every event, alarm acknowledgment, user transaction, a...
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Symptom E-mail messages that are sent automatically as the result of an alarm contain no information in the body of the e-mail. If this type of e-mail is sent manually from Alarm Monitoring, the body of the e-mail message correctly appears. T...
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How to create a Local I/O Procedure Steps In System Administration, complete the following steps: 1) Select Local I/O from the Access Control menu. 2) Select the Local I/O Function Lists tab, and then click [Add ].
2) In the Name ...
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Symptom When attempting to preview a report before it is printed from System Administration, the report shows up in a strange format. Typically, the page size is very small and only a portion of the data is visible on each page. Resolution ...
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Question How do I give a group of OnGuard users the authority to assign One Free Pass (anti-passback violation) to a cardholder? Answer To enable the permission for a group of OnGuard users in System Administration: 1) From the Administr...
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Symptom You are not able to assign more than two (2) intrusion authority levels to a badge. When two (2) intrusion authority levels are assigned to a badge and an attempt is made to assign a third intrusion authority level, the first level as...
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